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Our Featured Customer Reviews

At Journey Mortgages in Christchurch, we offer a distinctive experience that truly stands out by blending top-notch services with exceptional customer support. Listen to what our clients have to say about their experiences with us.

★★★★★
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Mark Belton in the last week
Alex was recommended to me, and I will now be recommending Alex to everyone. I spoke with a couple of different brokers initially, but after talking with Alex and exchanging a few emails, I felt confident placing our sale and purchase mortgage planning in his hands. He provided clear guidance around our affordability and the options available to us moving forward. Alex was responsive, proactive, and completely on the ball throughout the entire process. No question ever felt like a stupid question, and everything was explained with clarity and patience. This was our first time selling and buying again, and also our first time using a mortgage broker. Alex made the process easy to understand and gave us confidence every step of the way. Alex will be managing our mortgage for as long as he’s in the industry. Thank you for your assistance in helping us secure our dream home — you genuinely helped get it over the line.
★★★★★
Rosie O'Shea a month ago
We had an awesome experience working with Alex, as first time buyers we had no clue what to do but Alex answered every big or small question we had. The process was easy, Alex listened to our goals, was very responsive and he was super relatable! We couldn’t have brought our first home without him and look forward to working with him in the future on for our mortgage needs. Highly recommend anyone to use Alex’s services he is amazing ☺️
★★★★★
Hayden Stockdale 2 months ago
Journey Mortgages was recommended to me by a work friend, and I'm glad they did. We had a reasonably complex set of changes that had to happen when changing banks. A change from personal bank accounts to a family trust along with a business account was required. This was done whilst also changing insurance providers which created a few more challenges. Alex was very patient and understanding of the time we needed to get our end in order and was great at explaining how the process would allow us to end up where we needed to be. Even our lawyer complimented Alex on how well he communicated and his understanding of what we needed. Thanks to Alex and his team for their excellent work. Much appreciated.
★★★★★
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Lily Middleton 3 months ago
My partner and I recently purchased our first home and were fortunate enough to have Alex's guidance and support throughout. He made the whole process seamless, answering every stressed call with honest advice and presenting all options in a way that made sense. Alex is highly knowledgeable and seems to never sleep (ha!), we always knew he was in our corner and could trust that he was trying to get the best for us. It took 3 go's to find our house and Alex got us in a position to buy each time. Would never go to anyone else and would recommend Journey Mortgages to everyone!
★★★★★
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Brittany Mountford-Moore 2 months ago
⭐️⭐️⭐️⭐️⭐️ Alex was absolutely fantastic to work with. He made the whole process of getting our mortgage and purchasing our property so much easier. He was helpful, understanding, and always contactable whenever we had questions or needed guidance. We really appreciated how approachable and supportive he was throughout the journey. Highly recommend Alex to anyone looking for mortgage advice or help with buying a property!
★★★★★
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Jonathan Vance 4 months ago
Alex made our refinancing process completely seamless and stress-free. He took the time to review our current financial situation, found us a vastly superior interest rate, and explained every detail with absolute patience. His communication throughout the entire process was proactive and top-tier. We could not recommend Journey Mortgages highly enough!

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